Privacy Policy

Privacy Policy image
The Therapy Space Privacy Policy
 
Contact Details
Penny Hogan @ info.onlinemediation@gmail.com

The type of personal information we collect.
Name
Address
Telephone numbers
Email address
Date of Birth
Emergency contact details
GP Name, Address and Telephone numbers

How we get personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
  • Insurance
  • Administration
  • In case of emergency
We use the information you gave us to maintain your file on our booking system and case file.  Your data may be used in an emergency or for insurance purposes. We may share this information with the clinical supervisor and local authorities if there is a serious risk to self or others.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
  • We have a contractual obligation.
  • We have a legal obligation.
  • We have a legitimate interest.
How we store your personal information
Your information is securely stored.
  • Contact details with emergency information and occasionally brief session notes are stored in a password-protected document on our server for six years after therapy has ended. We will then dispose of your information securely.
  • Personal data is also stored on our booking system.
Your data protection rights
 Under data protection law, you have rights including:
  • Your right of access - You have the right to ask us for copies of your personal information.
  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info.onlinemediation@gmail.com if you wish to make a data request.

How to complain. If you have any concerns about our use of your personal information, you can make a complaint to us at Penny Hogan, info.onlinemediation@gmail.com.

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Updated: 02 February 2023
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